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Governance

Integrity and Compliance

Canadian Utilities Limited, an ATCO company, has placed integrity at the heart of how our company does business all over the world. Our reputation is upheld everyday by the ethical actions of our employees. All members of the Canadian Utilities Limited team are expected to know and follow the policies relevant to their role; speak up, ask questions and use good judgment.

Reporting a Concern

Canadian Utilities Limited provides a safe and secure environment for people to raise concerns. Concerns may be reported anonymously through the ATCO Integrity Line, a secure reporting system operated by a third-party service provider. The individual?s identity is protected ensuring their name, number or IP address will never be revealed.  

Concerns may be raised in the following ways: 

By Phone

Online

Concerns may also be reported online at www.atcointegrity.com

Privacy

If you have any questions or concerns about our Privacy Commitment, please contact one of our privacy officers.

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).